Location: Rajkot
Experience Required: 2+ Years
Industry Preference: Advertising Agency
Sfumato stands out as a rapidly expanding branding and advertising agency, renowned for its exceptional creativity and proven effectiveness. Our offices are strategically positioned in Rajkot to serve our clients' needs across various industries.
What We’re Looking For:
- • Education: Bachelor's degree in marketing, communications, business, or related field.
- • Communication Skills: Strong communication skills, both written and verbal.
- • Industry Knowledge: Familiarity with laminate, ceramic tiles, real estate, and FMCG industries is advantageous.
- • Organizational Skills: Ability to organize, pay attention to detail, and manage multiple tasks effectively.
- • Client Relationship Management: Experience in managing client relationships and understanding client goals.
- • Problem-Solving: Ability to identify issues, propose solutions, and ensure client satisfaction.
- • Adaptability: Ability to adapt to changing client needs, industry trends, and project demands.
- • Time Management: Excellent time management skills to meet project deadlines and handle multiple clients.
Key Responsibilities:
- • Client Communication: Handle incoming telephone calls, emails, and messages from clients, coordinating with the team accordingly.
- • Service Updates: Acknowledge clients regarding receipt of service requests and provide updates on progress and delivery schedules.
- • Client Engagement: Inform clients about new services, special offers, price changes, etc.
- • Client Expectations: Ensure client expectations are met through effective coordination with the team.
- • Issue Resolution: Investigate and resolve clients' queries promptly and professionally.
- • Problem Presentation: Present information on challenging situations to clients and collaborate with the team on resolutions.
If you’re ready to drive growth and build strong client relationships, apply now to join our team in Rajkot.
