Location: Rajkot
Experience Required: 2+ Years
Industry Preference: Advertising Agency
Sfumato stands out as a rapidly expanding branding and advertising agency, renowned for its exceptional creativity and proven effectiveness. Our offices are situated in both Rajkot and Morbi, strategically positioned to serve our clients' needs.
We are looking for a proactive communicator who bridges the gap between clients and creative teams. This role demands someone who can ensure smooth project flow, nurture client relationships, and coordinate internal teams to deliver outstanding branding and advertising solutions.
Must Have...
Skills and Qualities of a Client & Team Coordinator
- • Bachelor's degree in Marketing, Communications, Business, or a related field.
- • 2+ years of experience in client coordination, preferably in an advertising agency, ceramic tiles, or laminate industry.
- • Strong verbal and written communication skills in English, Hindi, and Gujarati.
- • Ability to understand client requirements and translate them clearly to the team.
- • Familiarity with basic design concepts and collaboration in a creative environment.
- • Organized, detail-oriented, and capable of multitasking under tight deadlines.
- • Quick problem-solving abilities and a client-centric mindset.
- • Efficient in time management and handling multiple client accounts simultaneously.
- • Professional, presentable, and responsive in all client-facing interactions.
Role & Responsibilities:
- • Act as the primary point of contact between clients and internal teams.
- • Handle and respond to incoming client communication via calls, emails, or messages.
- • Acknowledge client requests and provide timely updates on project progress and delivery timelines.
- • Keep clients informed about new services, offers, or updates related to their projects.
- • Ensure seamless coordination between departments to meet client expectations.
- • Proactively identify issues and recommend solutions to enhance client satisfaction.
- • Present challenges and updates to both the team and the client in a transparent manner.
- • Contribute to internal meetings to improve communication flow and project efficiency.
- • Build long-term client relationships through consistent and professional engagement.
- • Ensure service quality by aligning client briefs with creative output.
If you’re ready to drive growth and build strong client relationships, apply now to join our team in Rajkot.
